Next steps
How Home Energy Hub Norfolk Helps Residents
Home Energy Hub Norfolk provides free, trusted and impartial advice to help residents make informed decisions about improving their homes.
We offer clear guidance on retrofit energy efficiency measures and renewable technologies that can help reduce energy bills, improve comfort, and create healthier living spaces. We signpost residents to funding opportunities and support available across Norfolk, helping make home improvements more accessible.
Whether you’re just starting to explore options or ready to take the next step, we’re here to help you understand what could work for your home.
Universal Next Steps
Whilst everybody’s retrofit journey and home improvement projects are different and unique, there are some immediate next steps that are universal options.
- Most residents will be eligible for the Boiler Upgrade Scheme. Apply for the Boiler Upgrade Scheme: Overview – GOV.UK
- You may also be eligible for support through the Warm Homes Local Grant scheme. You can check eligibility here.
- We also suggest using Snugg – Making Home Energy Efficiency Simple and Affordable. By signing up, you can access your Energy Performance Certificate (EPC) and get tailored recommendations to help improve your home’s energy efficiency.
Eligibility
You can check further information on your eligibility for energy savings funding and advice from your local council. Click your relevant council below:
Breckland Council
Broadland & South Norfolk District Councils
Norfolk Warm Homes
Great Yarmouth Borough Council
Kings Lynn & West Norfolk Borough Council
North Norfolk District Council
Norwich City Council
Local Advice & Support Available
Norfolk Warm Homes
Residents living in Broadland, South Norfolk, North Norfolk, Breckland, King’s Lynn & West Norfolk can also get further support and information from Norfolk Warm Homes
Norfolk Warm Homes is a partnership of local councils that helps residents reduce energy bills by providing fully funded grants for home energy improvements. The scheme supports eligible households with measures like insulation, solar panels and heat pumps, making homes more energy efficient, warmer, and cheaper to run.
Norwich
If you’re in the Norwich area, Our Power’s Heat Pump Buddy Scheme can connect you with a local heat pump owner who can show you how their system works and share their experience of the installation process.
Our Power also offers energy advice to households through:
- Home visits
- Drop-in sessions
- Community events
The exact offer may vary depending on funding, but currently includes:
- Free home visits for Norwich residents aged 65+
- Advice surgeries in community settings
Great Yarmouth
Support is also available to residents in Great Yarmouth via DIAL who can offer energy home visits for some residents.
DIAL is a local charity that helps residents reduce energy bills by offering free advice on money management, benefits, and debt. They support people to maximise their income, access financial support, and manage household budgets, including help for those struggling with heating costs.
Our partners
Home Energy Hub Norfolk is a collaboration of all Norfolk Councils. This website aims to provide residents with clear, trusted information to help them explore energy efficiency improvements and understand available support.
